Words & photo: Aulia R. Sungkar
Originally was published in The Jakarta Post on Sept. 21, 2015.
PT L’Oréal Indonesia president director Vismay Sharma believes that most successful businesses recognize a synergy of sound business practice and great leadership in building a successful management team.
“Sound business practice incorporates the value of integrity. We regard integrity as the honesty of our actions. And integrity builds a foundation of trust. In a business, especially that of consumer goods, winning the trust from customers is very important. In order to achieve that, you also have to trust your employees to do their job,” he asserted.
L’Oréal is a global cosmetics and beauty giant based in Clichy, France.
“To build the trust from your customers you have to understand the complexity of the market and the level of consumer awareness. In other words, you have to develop products that meet market demand. And it takes a solid team to build a business producing good products or delivering good services,” he said.
His assertion reflects his view of the importance of having a strong management team. In his book, the bedrock of having a solid team is to have a pool of talented people where everybody contributes to the advancement of any particular organization. Next is to trust them when delegating their assigned jobs.