En route to becoming the first Indonesian chief operating officer (COO) of one of the largest foreign banks in Indonesia, Endy Abdurrahman has had to cope with setbacks along the way. He spoke with Aulia Rachmat. Sitting relaxed on the verandah facing the back garden of his antique-filled residence south of Jakarta, Endy Abdurrahman smiles benignly. Endy, one of the longest-serving employees at HSBC Indonesia, now leads some 1,000 staff at the company in his position as COO. The bank has … [Read more...]
Never be a stranger with HSBC Premier
Imagine a situation where you are stranded in a city abroad and you lost all your proper documents and belongings. You have no families or relatives nearby and it leaves you no choice but going to a bank. Without a proper document, such situation will knock you even downer since the bank will treat you as a stranger. With HSBC Premier, you will never be a stranger wherever you go in the world. What you need to do is just walking into any of HSBC’s seven thousand or so branches anywhere in the … [Read more...]
Javier Salgado: The Premium Banker
With more various wealth management products and services being brought to the table, Javier Salgado expresses his optimism on a premium banking proposition. The head of personal financial services of HSBC Indonesia asserts that bankers need to build a more personal relationship with their wealthy customers in order to cater the customers’ banking needs. “We therefore offer a solution wherein our relationship managers are able to assist our privilege customers at most,” Javier … [Read more...]