BOOK REVIEW After fifteen years of rising to the pinnacle peak in the hospitality industry, Chip Conley shares in his book a way to create opportunities that celebrate the joy of life. The book is stacked with a lot of ideas to create happiness in work environments as a means to win higher position in any marketplace. This includes building strategies that develop a loyal customer base toward making a sustainably profitable business. The full name of the book, “Peak: How Great C … [Read more...]